Response from Aditya’s parents on comments on this blog and Petition

Thanks to everyone who had posted condolences and sympathies and to those who left touching messages in support of our petition. For those who were asking about updates on whether Jet Airways has responded: N, there has been absolutely no response from Jet Airways as of today, 31st Aug’08. We don’t even know if the airline or the authorities are conducting any investigation into circumstances that led to Aditya’s tragic death

Responses to some of the key issues commented on:

Known Stranger said... was this just a blog awarness or seriously sent to the concerned persons in Jet airways too ?
Anonymous said... You wanna fight? I'm in it but not online, in real... in
person.
Karthik said... Can’t believe Jet airways has not been responsive to you after this incident. After all, most of the Infy people travel by Jet airways for Europe/US travels. I think you should ask Infosys management to put more pressure on Jet.

Mohan Responds>> I have been pursuing the matter with my employer, Infosys Technologies Ltd. The incident occured during official business travel, paid for by the employer. Following is the sequence of correspondence thus far:
4th July 2008: Mohan mailed a copy of the letter to all relevant authorities including Jet Airways. European Aviation Safety Agency mailed me back indicated that the matter is outside their jurisdiction as the incident occurred while the airline landed inn India.
9th July 2008: Mohan approached Mr. Kris Gopalakrishnan, CEO of Infosys. Kris directed Mr. Charles Hawkes, Vice President, to contact Jet airways and AAI
14th July 2008: Jet Airways sent Mr. U Harish Shenoy to meet with Charles Hawkes and Mohan at Infosys, Bangalore. Mr. Shenoy promised to get back in ‘a few days’ He hasn’t got back yet.

dodo said... “I am AGITATED!!!! ….There may be some solid reasons but I don’t know How on the earth you planned to make the baby travel half a way around the world, when he is just 4.5 months old!!!! Airplane travel is avoided for babies below 6 months, but many people go for short trips, BUT a 24 HOURS JOURNEY!!!!! unthinkable!!! Parenting comes with huge responsibility.
Goli said... ‘Guess families have to be more responsible.”
nrsl said... Yet, I am not sure if its a recommended action to fly a long distance along with an infant who is barely 5 months old.
Krish said... Think of the reason why people have to travel – to do business? to attend a function / see an ailing relative back home? Keep the kid out of the itinerary. It can always take that flight later in life, when (s)he is up to it.. No matter how well trained the crew is or how hospitable and accommodating the fellow passengers are, it’s after all a flying machine that you're in and its systems can always malfunction. Name of the airline or the class you fly hardly matters. The captain can hit all the right switches, turn all right knobs, yet the silly duct may have a block. As simple as that. Every flight you take is a risk and you’re actually winning a life lottery each time you have a safe touch down. Why put a kid through it all that it never asked for?

Mohan Responds>> You are all absolutely right. Fact of the matter is that working with a global company requires people to travel/relocate at short notice, sometimes with families. [re: Rajesh’s blog entry] My travel was for ‘Business Reasons.’ [Re. my corporate blog] Companies and individuals know the risks but still travel most of the time without an incident. My wife and I are doing a lot of soul-searching as to why we took the decision to travel. As far as questioning whether we were responsible?! No answers here. [Hard to imagine if ANY parent be irresponsible towards their child!]

Anonymous said... This is an extremely sad incident....This seems to be a sad incident but in my opinion it could not have occurred due to anything the Airline did or did not do. Sometimes bad things happen to good people and no one is to blame.

Mohan Responds>> Agreed. But shouldn’t an investigation be conducted to prove / disprove the matter?

Anonymous said... I know you were probably in a daze with everything, but there's also a lot of "cant remembers" and "didnt catch" in your statement. You also need to get
1) names of the cabin crew and pilot
2) Name of the doctor on board and the doctor who declared your child dead (the latter should be on the death cert)
3) Statements from 1 & 2 - this can be obtained either by yourself or your lawyers
4) Copy of the autopsy report and the names of the doctors who did the autopsy

Mohan Responds>> You are right, we were in a daze… probably still are in a daze but yes, we do have most of these details with us now.

RYK said... I think you must try and move on from the terrible thing somehow. Leave this behind somehow.
Rita Meher said... Please don't continue to be mad at yourself; it was a new situation with an infant; and I hope you two heal soon.

Mohan Responds>> Right, we need a way to leave this behind… but also to make sure NO OTHER parent ever goes through this ordeal.

Anonymous said... Did you think about contacting the media??

Mohan Responds>> A few journalists from NDTV, Times of India and other mainstream publications contacted me earlier. Only Indian Express carried a story on this incident. Not sure how else the media can help, other than sensationalize the story.

Veeresh Malik said... Having just about made it back after a few days in an ICU after an aviation related incident…

Mohan Responds>> Thanks. I will certainly research the points mentioned

Anonymous said... Have you contemplated an FIR or legal action? It will
automatically lead to an investigation by an external agency (non Jet Airways).

Mohan Responds>> I have been discussing this with my employer . I guess legal action can also get media aligned? Example: Kuldeep Nayyar seeks damages from Jet Airways for illegally offloading him

Aditya’s Parents' Question to Jet Airways and Aviation Authorities

Sir/Ma’am

Request for investigation into condition of the flight leading to the death of our infant son, Aditya Mohan, who died on Jet Airways Flight 229 ( Brussels – Delhi ), 17^th June 2008

I would like to highlight a few facts about incidents prior, during and after the Jet Airways flight 229 from Brussels to Delhi on17th June 2008 in which our infant son, Aditya Mohan Died.

Based on these and other facts, I would like to request a thorough investigation of the airline and its practices to ensure that no other parent ever suffers through this ordeal of seeing their child die in their hands.

Regards

Copy to:

• European Aviation Safety Agency
• The Belgian Civil Aviation Authority
• The Canadian Air Transport Security Authority
• Federal Aviation Administration
• Directorate General Civil Aviation (DGCA) India
• Naresh Goyal, Founder Chairman of Jet Airways
• CEO/MD, Infosys Technologies Ltd (employer)
• Commissioner of Police, New Delhi

---

Incident: Infant Aditya Mohan died on Jet Airways Flight 229 ( Brussels – Delhi ), 17th June 2008

Our Flight itinerary:
9W 225 Toronto => Brussels (16 June)
9W 229 Brussels => Delhi (17 June)

Airline: Jet Airways

Deceased: Aditya Mohan. Canadian Citizen and Person of Indian Origin. Age: Approx 4.5 months(DOB: 26 Jan 2008). Declared ‘Dead on Arrival’ by doctor from Indira Gandhi International Airport (IGI) on board the aircraft.

Cause of death as per autopsy: Asphyxiation due to chocking

Our baby died on board the aircraft on Jet Airways Flight229 (Brussels – Delhi). After the seat-belt signs had been turned on for descent of the flight into Delhi, my wife started feeding the baby. We were advised that this is normal procedure since feeding helps the baby relax during landing. While feeding, my wife realized that the baby had suddenly stopped sucking. We then buzzed for Cabin-crew and also removed seat-belts and rushed to their station. They looked at the baby and also decided to page passengers to see if there was a doctor on board. There was a doctor on board who came and looked at the baby but he did not look too hopeful. The crew then informed the ground staff at IGI and they got a doctor on board immediately on landing. When the doctor boarded, he declared the baby dead on arrival.

The IGI airport police then boarded the aircraft and took a statement from the airline staff and us. The police and staff then escorted my wife and self out of the aircraft and later decided to take the baby to the morgue at Safdarjung Hospital . The next morning, I went with my relative and waited for autopsy to be completed and took the remains of baby for his last rites.

The autopsy states the cause of death as “asphyxiation due to chocking.” I am given to understand that this is a rarest of rare case.However, the fact that the baby suddenly died in the aircraft during descent,warrants an investigation into extraneous circumstances.

Aditya had been examined by our family doctor in Toronto , Dr. Tasneem Hussain, a few days prior to travel and he was in perfect health. The ticket check-in staff of Jet Airways in Toronto also came and played with a laughing Aditya at the time of departure. To my knowledge, Aditya was the only infant on board Flight 229. On the earlier flight that we took (9W 225) there was another mother with a baby who had requested a bassinet and sat next to us. While this by itself is not significant, it makes me wonder if the conditions on Flight 229 were conducive to travel of infants. The airline should provide information on whether there were any other babies or infirm passengers on board the flight or all the other passengers were healthy adults?

There are a few incidents specific to the flight 229,before, during and after that I wish to highlight, which demand a thorough investigation of the airline and its practices to ensure that no parent of ayoung infant ever undergoes such an ordeal.

· Issue 1: Temperature of cabin during flight. On the flight from Toronto to Brussels (9W 225), most fellow passengers had used the blankets provided in the aircraft. Even I had worn my coat during the flight and Aditya slept comfortably in the bassinet with a sleeper, sweater and cap on. On Flight 229, the temperature was certainly warmer. Most fellow passengers did not use the blankets provided. Aditya was uncomfortable in his sleeper and we had to only use his undershirt. The questions that need to be answered:

• Why this visible variation in temperature between flights into and out of Brussels ?
• What was the exact recorded temperature of cabin area where we were seated on both flights (Flight 225 and Flight 229)?

· Issue 2: Cabin air pressure and level of oxygen in the flight and during landing. At the time of descent in Brussels on Flight 225, my wife and I did not experience any discomfort. Baby Aditya was feeding his mothers’ milk and he was perfectly okay after the flight and during the three hour stopover. During the descent of flight 229 into Delhi , both my wife and I experienced extreme pain in our ears, while Aditya was feeding his mothers milk. This was during his final moments and he must have felt extreme discomfort.

• Was our discomfort due to the sudden change in cabin pressure?
• What was the cabin pressure recorded on the flight at the time of landing. Was the recorded air pressure in the cabin normal for infants?
• Has there been a record of such change leading to other complications in babies?
• Was the level of oxygen in the cabin normal/adequate for infants?

· Issue 3: Safety procedures. I have frequently traveled by air and realize that curtains are drawn back during landing and take off. I am given to understand that this is standard procedure to allow crew to have a view of the cabin. I remember that my wife and I had to pull back the curtains when we rushed Aditya to the cabin crew during descent.

• Would the cabin crew have had a line of vision of this emergency if the curtains had been drawn back?
• Why was this basic safety procedure not followed?
• Were there other similar procedures which I am not aware of, that were not followed?

· Issue 4: Cabin Crew training for emergencies: I realize that cabin crew are not trained para-medics,and cannot be expected to do much beyond administering basic first-aid. When we realized that Aditya was not responding and we took him to the Crew station, the gentleman (I forget his name) tried putting oxygen mask on Aditya, after which he realized that the mask was not connected to the green oxygen tank. Minutes were lost in this while Sujatha and I along with the other cabin crew stood frozen and shocked. I cannot take the image of the shocked, young air crew struggling with Aditya from my mind. The air crew continued to struggle till a fellow passenger/Doctor was paged but I think we may have lost a lot of time by then.

I also recall the passenger-Doctor looking at the medical bag and asking the Crew if there was a certain injection in the bag. I forget the name of the injection but I recall the crew saying that they did not have it.

• The Cabin Crew should be trained better in administering first-response, including administering oxygen during real emergencies. What is Jet Airways going to do to improve?
• Why did the medical kit not contain the injection that the Doctor requested?

· Issue 5: Jet Airways not prepared for infants: My wife and I had called Jet Airways two days prior to our travel and specifically requested a seat with a bassinet. On the flight from Toronto to Brussels (9W 225) we were assigned a seat with a bassinet. On boarding the flight 229, my wife and I realized that we did not have a bassinet seat pre-assigned.

The Cabin Crew did manage to shift us to a seat with a bassinet but the passenger seated there refused to vacate even though the flight was not even half full. Later during the flight she moved to a vacant seat elsewhere. However, at the time of landing the lady came back and sat next to my wife, who was trying to feed the baby. The stewardess noticed this and asked the lady to move back but was not able to persuade her to move. This was minutes before the seat belt sign was announced for landing. While this by itself may not be a cause, my wife was certainly distracted by the sudden presence of the passenger next to her while she was trying to breast-feed and care for Aditya during what turned out to be his final moments. We pointed this out to the staff after the incident but they claimed helplessness.

• Why was a bassinet not pre-assigned to us on this flight even though a prior request had been made?
• Why is the Jet Airways Cabin Crew not empowered to enforce a request to move passenger for comfort of other passengers with infants especially on a flight that is half empty?

· Issue 6: Jet Airways’ Lack of emergency handling procedure.

After the aircraft landed at IGI,a ground doctor boarded the aircraft, examined Aditya and declared him ‘dead on arrival’ and sat down and proceed to ask questions and write a report. After that, a Police Inspector from IGI boarded the aircraft to take statements. My wife and I were in total shock and were unable to think but now the questions keeps coming back to haunt us

• Why was there no ambulance waiting near the aircraft?
• Why was Aditya not rushed to a local hospital for examination (and possible resuscitation) ?
• Why was the airline and ground-staff in a hurry to ‘close the matter’ by escorting Aditya to the morgue? Why was the baby not rushed to a nearby hospital?

· Issue 7: Lack of basic courtesy and dignity for shocked and grieving family at IGI Airport .

After Aditya was declared dead on board the aircraft the police and staff escorted us to the immigration hall at IGI, which was an open room with fellow passengers and others watching me carry the body of my baby with my wife. After we were escorted to the international transit lounge, we stood in an open area with other waiting passengers staring at us. Only when I objected to this that the staff escorted us to a room which happened to be a ticket booth with an open glass door. We were asked to wait there while the police and airline staff tried to figure out ground transportation to the morgue. Only when I objected to this that the airline staff rushed to arrange taxis instead of waiting for another vehicle.

• Why is there an utter lack of dignity during the time of shock and grief?
• Should the staff not be trained to handle emergencies with courtesy and dignity?

As a parent, I will continue to re-live Aditya’s final moments, asking myself if I could have done anything different to save the life of our child. I will never be able to forgive myself for not having acted differently, whatever that action could have been. Similarly, I want Jet Airways and authorities to conduct a more thorough investigation of the above and other aspects and provide me the answers.

I am sure there are experts who can quickly analyze data from the flight and determine variances from normal. A thorough investigation into the data from the flight is warranted. My goal is to ensure that no other parent ever suffers through this ordeal.

Grieving Parent

Please sign the Petition to ensure investigation of the incident